Privacy Policy

Effective Date: 11/22/24

1. Introduction

Tom Trades, operated by TERRIS PTY LTD ("we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://itstomtrades.com, and use our services.

By accessing our website or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect various types of information, including:

  • Personal Information:
    Information that identifies you personally, such as your name, email address, phone number, and physical address. This information is collected when you voluntarily provide it through forms, inquiries, or other interactions with our website.

  • Non-Personal Information:
    Information that does not identify you personally, such as usage data, IP addresses, browser types, and referring URLs. This information is collected automatically as you interact with our website.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website and improve functionality. You can control cookies through your browser settings.

3. SMS Communication and Consent

If you choose to provide your phone number through our website forms, you may opt in to receive SMS (text message) communications from Tom Trades (TERRIS PTY LTD). These messages may include responses to inquiries, onboarding guidance, and service-related updates. If you have provided consent, you may also receive occasional marketing communications.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP.

We collect consent through clearly presented, optional checkboxes on our website forms. Users are not required to consent to SMS messaging in order to submit their information, and messaging is only sent based on the user’s selected preferences.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving Services: To operate, maintain, and improve our services, including responding to inquiries and providing support.

  • Communication: To send service-related communications and, where consent has been provided, marketing messages via email or SMS.

  • Personalization: To improve your experience by tailoring content and services.

  • Analytics: To analyze usage patterns and improve website performance.

  • Legal Compliance: To comply with legal obligations and enforce our terms.

We may also use your contact information to send you service-related and support-related text messages (SMS) if you have provided consent.

5. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with trusted third-party providers who assist in operating our website and services. These providers are required to protect your data.

  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business.

SMS Data Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text messaging services.

6. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Access controls limiting data access to authorized personnel

  • Monitoring and incident response procedures

  • Regular security assessments

7. Your Rights and Choices

You have the following rights regarding your information:

  • Access and Correction: You may request access to or correction of your personal data.

  • Opt-Out: You may opt out of marketing communications at any time.

  • Deletion: You may request deletion of your personal data, subject to legal obligations.

  • Cookies Control: You can manage cookie preferences via your browser.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 213-521-2521

Address:
90 Shaftesbury Rd
Burwood NSW 2134
Australia

Copyright 2025™️ - TERRIS PTY LTD

Email: [email protected]
Phone: +1 213-521-2521

Address:

90 Shaftesbury Rd

Burwood NSW 2134

Australia